The fine print
Terms & Conditions
These terms apply to all made-to-order runs with The Clobber Club. By placing an order you agree to the conditions below.
Order Confirmation
An order is deemed accepted only after the Client receives a written Confirmation of Order and the required deposit or full payment has been processed.
Final Artwork Approval
The Client is responsible for reviewing the digital proof (mock-up) for all aspects, including spelling, colours (based on provided colour codes), logo placement, and sizing. Production will not begin until the Client provides final written approval.
Design Ownership
All artwork and designs provided by the Client must be owned by the Client or used with express permission. The Client indemnifies CLUB CLOBBER against any and all copyright or trademark infringement claims related to the supplied artwork.
Sizing Responsibility
The Client acknowledges and accepts responsibility for accurately selecting all garment sizes. Sizing is based solely on the official size charts provided by CLUB CLOBBER on the product page. Garments ordered in the wrong size by the Client are not eligible for return or refund.
Production Times
Standard turnaround time is 5-6 weeks from the date of Final Artwork Approval, excluding shipping time. Turnaround times are estimates and may be subject to minor delays due to unforeseen circumstances or public holidays.
Shipping
Shipping times are estimates provided by the carrier and are not guaranteed by CLUB CLOBBER. Lost or damaged shipments must be addressed by the Client directly with the carrier.
Custom Item Policy
Due to the custom nature of the products, all sales are final. Custom garments are non-refundable and non-exchangeable except in the event of a manufacturing defect or an error proven to be on the part of CLUB CLOBBER.
Manufacturing Defects
A manufacturing defect includes, but is not limited to: Incorrect garment type, incorrect print method, or print/embroidery placement that deviates significantly from the final approved proof. Claims for defects must be submitted in writing within 7 days of delivery.
Order Cancellation
Orders cannot be cancelled once production has started.